Last Updated: July 3, 2025
At FranLeads.com (“we,” “our,” or “us”), we are committed to protecting the privacy of prospective franchise buyers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal data across all our marketing channels, forms, and platforms.
By accessing our website or submitting your information, you agree to the practices described below.
1. Information We Collect
We collect two categories of data:
A. Personally Identifiable Information (PII)
When you submit a form, sign up for more information, or interact with our ads, we may collect:
- Full Name
- Email Address
- Phone Number
- City/State/ZIP
- Investment Range or Budget
- Franchise or Industry Interests
- Any messages or details you choose to provide
B. Technical & Metadata Information
We also collect non-personal data automatically via cookies, tracking pixels, and analytics tools:
- IP Address
- Device and browser type
- Operating system
- Pages visited and time spent
- Source of traffic (e.g., ad campaign, search engine)
- User behavior (clicks, scrolls, form completion)
2. How We Use Your Information
Your data is used to:
- Match you with relevant franchise opportunities
- Send you franchise information via email, SMS, or phone
- Improve your website experience and personalize content
- Track lead form performance and campaign effectiveness
- Comply with legal or regulatory obligations
We do not sell or rent your personal data.
3. Communication Consent
By submitting your information on our website or through any of our ads, you agree to receive:
- Email messages related to franchise opportunities
- SMS/Text messages for reminders, updates, or follow-ups
- Phone calls from our internal team or partner consultants
You may opt out at any time by clicking unsubscribe in emails or replying STOP to text messages.
4. Use of Cookies and Tracking
FranLeads uses cookies, pixels (e.g. Meta Pixel, Google Ads tags), and analytics tools to:
- Track performance of lead generation campaigns
- Remember user preferences and session behavior
- Deliver retargeting ads based on previous visits
- Measure conversion rates and page interactions
You can manage or disable cookies via your browser settings. Disabling them may affect some site features.
5. Data Sharing
Your information may be shared with:
- Our internal franchise consultant or sales team
- CRM, marketing, and analytics tools under strict confidentiality
- Vetted franchise brands or brokers for follow-up (if relevant to your inquiry)
- Legal or regulatory bodies, if required by law
We do not sell your data. We only share it to assist in fulfilling your franchise inquiry or request.
6. Data Security
We take the protection of your data seriously and employ:
- SSL encryption
- Secure cloud hosting
- Access controls and monitoring
- Industry-standard cybersecurity protocols
Despite best efforts, no system is entirely immune to breaches. In the event of a breach, we will notify affected users promptly, as required by law.
7. Data Retention
We retain your information for as long as needed to fulfill your request or comply with legal requirements. You may request deletion at any time by contacting us.
8. Your Rights
A. U.S. Residents – CCPA & CalOPPA
California users have the right to:
- Know what personal data is collected and why
- Request a copy or deletion of their personal data
- Opt-out of the sale of personal information (we do not sell data)
- Be informed of updates to this privacy policy
- Submit data requests via the contact methods below
We respect and honor Do Not Track (DNT) browser settings.
B. EU/EEA Residents – GDPR
If you reside in the EU, you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict data processing
- Request data portability
- File a complaint with your local data protection authority
9. Children’s Privacy (COPPA)
FranLeads.com does not knowingly collect information from children under 13 years old. If we learn that we have collected data from a child, we will delete it immediately.
10. CAN-SPAM Compliance
To comply with the CAN-SPAM Act:
- We include an unsubscribe link in every marketing email
- We include a physical mailing address
- We honor opt-out requests promptly
- We do not use misleading subject lines or sender names
11. Updates to This Policy
This Privacy Policy may be updated periodically. Any material changes will be posted to this page with the updated date. Users are encouraged to review this page regularly.
12. Contact Us
To exercise your privacy rights or ask a question, please contact:
FranLeads.com | FranchiseLeads.com
[email protected]